FAQ

Frequently Asked Questions (FAQ)

Welcome to the Ftech4U FAQ page! Here, we’ve compiled answers to common questions to provide you with more information about our services, policies, and processes. If you have a question that’s not listed here, please don’t hesitate to reach out to us.


1. What services does Ftech4U offer?

Ftech4U offers a range of services, including graphic design, web development, network infrastructure design, CCTV installation, and professional network training in Cisco and Microsoft products. We specialize in creating customized solutions tailored to meet your specific business needs.


2. How do I get started with Ftech4U for my project?

To start a project, simply contact us through our website’s “Reach Out to Ftech4U” page. One of our representatives will connect with you to discuss your project requirements and guide you through the process.


3. What is your revision policy?

We aim to deliver results that meet or exceed your expectations. Most services include a set number of revisions, allowing us to fine-tune the work based on your feedback. Additional revisions can be requested, and we’re happy to discuss options that ensure you’re completely satisfied.


4. Do you offer refunds?

Our refund policy is designed to offer clarity and fairness. Refunds may be available for canceled or partially completed services, depending on the stage of the project. Completed projects are generally non-refundable. For more details, please refer to our Refund and Return Policy.


5. How long does it take to complete a project?

Project timelines vary depending on the service and project complexity. For example, logo design might take a few days, while a full network infrastructure setup could take several weeks. We’ll discuss estimated timelines with you at the beginning of your project.


6. What file formats will I receive for my designs?

We provide high-resolution files in formats suitable for both print and digital use, such as PNG, JPG, and PDF. For logos and other graphic designs, vector files (like SVG or EPS) are also available if requested.


7. Do you offer training sessions online or only in-person?

We offer both online and in-person training sessions for Cisco and Microsoft products. Our flexible training options are designed to accommodate varying schedules and preferences. Please contact us to learn more about our training sessions and availability.


8. Can I request a customized service package?

Absolutely! We understand that each client has unique needs. We’re happy to create a custom service package that includes exactly what you’re looking for, whether it’s a combination of design, development, or network infrastructure solutions.


9. How can I contact Ftech4U for support?

You can reach us by email at support@ftech4u.com or through our “Reach Out to Ftech4U” page. Our support team is here to assist you with any questions or concerns you may have.


10. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards, PayPal, and bank transfers. Payment details will be provided at the time of invoicing.


Still have questions? Feel free to reach out to us directly! We’re here to help and ensure that your experience with Ftech4U is smooth and enjoyable.